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In V11 version, DpiHelper DpiXFactor always returns 1

Posted: Fri Mar 29, 2024 3:40 am
by a1782680475
I tried to upgrade V10.5 to V11 today and everything went smoothly until I discovered some scaling issues and found out it was DpiHelper DpiXFactor is always 1,Is this bug?

Re: In V11 version, DpiHelper DpiXFactor always returns 1

Posted: Fri Mar 29, 2024 12:29 pm
by ArctionKestutis
At least we not aware about such issue.
For the start, DpiXFactor=1, if Windows scaling factor is 100%. What do you have on your computer?

Are you saying that you just change DLLs (LightningChart version) and your project behaves differently?
What type of .NET project you are using (what version)?

Version 11.0.1 had some minor DPI handling change (see https://lightningchart.com/net-charts/d ... pplication).

You can also try to extract example from our Demo and compare behavior. Maybe you forget or did not set DPI-awareness setting in your application. Please compare to our examples.

Hope this helps.