LightningChart Support Forums

Hello,

We are encountering some LightningChart issues on computers using Iris Xe Graphic cards. Based on the article posted here: https://www.arction.com/news/intel-11-c ... rkarounds/ this seems to be a known issue caused by Intel and you have asked them to fix the issue already.

I would like to ask you whether they provided a commitment and an estimation on fixing the issue.

Thank you.

Hello,

Unfortunately we haven't got any information about this from Intel's side. Therefore, currently the best thing to do is keep the drivers up-to-date and/or follow the workaround instructions.

If we find some other workaround, we will inform our customers about it.

Best regards,
Lasse

Hi Lasse,

Thank you for the reply.
We already tried the suggested workaround #3 and that seems to work for us.

Best regards
Mirro