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Arction "No valid licence available" error

Posted: Thu Sep 30, 2021 12:16 pm
by alpozzyap
I am currently using Arction Lightning Chart on my application. It used to work fine but now it is throwing an error named on the topic for a while and afterwards error is disappearing. Also I have valid licence. I couldn't find any solution anywhere else so I decided to write here.

Re: Arction "No valid licence available" error

Posted: Fri Oct 01, 2021 7:51 am
by ArctionKestutis
Thank you for your question. If you have active subscription, you can send question to [email protected] (and mention in email your ID).
We also noticed that under some circumstances message “No valid license available” flashes briefly on the start of application. In previous report it was associated with LightningChart being used to create UserControl, which later used in application. Current assumption - license checking thread is a bit delayed. We will be looking how to solve this issue in nearest feature.

Re: Arction "No valid licence available" error

Posted: Tue Nov 02, 2021 7:43 am
by alpozzyap
Thank you for reply.

Re: Arction "No valid licence available" error

Posted: Tue Nov 02, 2021 8:16 am
by ArctionKestutis
Issue will be fixed in next release.