However, when we installed the software on a OptiPlex Small Form Factor 7010 (the model we sell to our customers) to test it, this error appeared:
After it occured I updated the Nuget packge to the newest stable version 10.5.1.1 but the errror is still the same.Arction.Wpf.Charting.ChartException
HResult=0x80131500
Message = Something caused the rendering engine to reinitialize.: Unhandled error on frame drawing causing engine reinitialization: HRESULT: [0x80004005], Module: [Unknown], ApiCode: [Unknown/Unknown], Message: Unspecified error
Source = Arction.Wpf.Charting.LightningChart
Stack trace:
at Arction.Wpf.Charting.LightningChart.svefv(MessageSeverity xnlwb, MessageType xnlwc, Object xnlwd, String xnlwe, String xnlwf, Boolean xnlwg, Exception xnlwh)
at Arction.Wpf.Charting.LightningChart.sveaz()
at Arction.Wpf.Charting.LightningChart.svevd(Object xnlwb, RoutedEventArgs xnlwc)
at System.Windows.EventRoute.InvokeHandlersImpl(Object source, RoutedEventArgs args, Boolean reRaised)
at System.Windows.UIElement.RaiseEventImpl(DependencyObject sender, RoutedEventArgs args)
at System.Windows.BroadcastEventHelper.BroadcastEvent(DependencyObject root, RoutedEvent routedEvent)
at System.Windows.BroadcastEventHelper.BroadcastLoadedEvent(Object root)
at MS.Internal.LoadedOrUnloadedOperation.DoWork()
at System.Windows.Media.MediaContext.FireLoadedPendingCallbacks()
at System.Windows.Media.MediaContext.FireInvokeOnRenderCallbacks()
at System.Windows.Media.MediaContext.RenderMessageHandlerCore(Object resizedCompositionTarget)
at System.Windows.Media.MediaContext.RenderMessageHandler(Object resizedCompositionTarget)
at System.Windows.Interop.HwndTarget.OnResize()
at System.Windows.Interop.HwndTarget.HandleMessage(WindowMessage msg, IntPtr wparam, IntPtr lparam)
at System.Windows.Interop.HwndSource.HwndTargetFilterMessage(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
at MS.Win32.HwndWrapper.WndProc(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
at MS.Win32.HwndSubclass.DispatcherCallbackOperation(Object o)
at System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Int32 numArgs)
at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(Object source, Delegate callback, Object args, Int32 numArgs, Delegate catchHandler)
at System.Windows.Threading.Dispatcher.LegacyInvokeImpl(DispatcherPriority priority, TimeSpan timeout, Delegate method, Object args, Int32 numArgs)
at MS.Win32.HwndSubclass.SubclassWndProc(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam)
at MS.Win32.UnsafeNativeMethods.CallWindowProc(IntPtr wndProc, IntPtr hWnd, Int32 msg, IntPtr wParam, IntPtr lParam)
at MS.Win32.HwndSubclass.DefWndProcWrapper(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam)
at MS.Win32.UnsafeNativeMethods.CallWindowProc(IntPtr wndProc, IntPtr hWnd, Int32 msg, IntPtr wParam, IntPtr lParam)
at MS.Win32.HwndSubclass.SubclassWndProc(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam)
This exception was originally thrown at this call stack:
[External Code]
Inner Exception:
SharpDXException: HRESULT: [0x80004005], Module: [Unknown], ApiCode: [Unknown/Unknown], Message: Unspecified error
Is there anything that I can do to fix this error?