We have a problem with one customer who has a video card that only support DirectX 10
You can see the problem in the attachment, all of the text in plot area looks scrambled.
The problem goes away if we use this option: chart.RenderOptions.DeviceType = RendererDeviceType.AutoPreferD9;
But would expect LightningChart to handle this fallback automatically.
some details:
We are using version 7.0.2 DLLs.
OS Windows 7 x64
When I check this property: RenderDeviceFeatureLevel it reports DX_10_0
Problem with DirectX 10 video card
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Problem with DirectX 10 video card
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- scrambled text.JPG (38.29 KiB) Viewed 10000 times
- ArctionPasi
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- Joined: Tue Mar 26, 2013 10:57 pm
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Re: Problem with DirectX 10 video card
LightningChart Support Team, PT
Re: Problem with DirectX 10 video card
Great, installing this update fixed the issue.