Search found 3 matches

by nph_1981
Mon Mar 25, 2024 3:15 am
Forum: LightningChart Ultimate WinForms
Topic: chart 3D freezed after setting CustomTicksEnabled = true for Z axis
Replies: 4
Views: 5216

Re: chart 3D freezed after setting CustomTicksEnabled = true for Z axis

Dear Support center

i uninstalled and reinstalled the product and the problem gone.

Thank you!
by nph_1981
Tue Mar 19, 2024 7:54 am
Forum: LightningChart Ultimate WinForms
Topic: chart 3D freezed after setting CustomTicksEnabled = true for Z axis
Replies: 4
Views: 5216

Re: chart 3D freezed after setting CustomTicksEnabled = true for Z axis

Dear Support Center

Many thanks for the answer!
so i describe the problem in the short way:
when i switch the active view from ViewXY to View3D with option CustomTicksEnabled = true
the chart becomes freeze.

if someone faced it, please guide me how to solve.

Best Regards!
Hung NP
by nph_1981
Mon Mar 18, 2024 11:28 am
Forum: LightningChart Ultimate WinForms
Topic: chart 3D freezed after setting CustomTicksEnabled = true for Z axis
Replies: 4
Views: 5216

chart 3D freezed after setting CustomTicksEnabled = true for Z axis

Dear Support center. i am developing spectrum trend, using lightning chart 7.2 trial and C# vs2017. the plot can be switched between xy and 3dview. The problem occurs when i call: v3d.ZAxisPrimary3D.CustomTicksEnabled = true //where v3d = lightningChartUltimate1.View3D; after that, 3D view is freeze...